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Crisis
Communications & Management Services
Attuned to Challenges of Today’s Crises
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Research
knowledge on Terrorism and its impact on company, community and
international relations: |
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Countering
complex impact of terrorist acts |
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Pro-active
pre, during and post crisis measures |
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Psychological
aspects of Crisis Management: dealing with trauma and psychosomatic
symptoms |
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Advice
for local and regional government relations strategy |
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Industry
level lobby for joint action |
Nature
of Projects handled
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Numerous
Crisis/issue management for hospitality, NGO, oil and beverage industries |
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High
court litigation for health-related industry |
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Turnkey
project comprising Crisis Media Training; Crisis Manual; Crisis Preparation
Training; and Crisis Simulation Exercise for Travel Industry Association |
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Crisis
Manual Project with a top global hotel chain |
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Crisis
Media Training for various industries |
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Crisis
Simulation exercise for F&B and energy-related industries |
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Crisis
Planning Workshop with Business Associations |
‘Live’ Crises Experience with a National Industry
Perspective
In his 12 years of handling ‘live’ crises
and issues in hospitality, NGO, oil and F & B and health, Managing
Director, Samuel Lock has provided strategic counsel on government relations
matters at both provincial and national government levels in the region.
Clarion has consulted for a national industry association to help the industry towards better
crisis preparedness.
Regional Training / Workshops & Speaking Engagements
Singapore, Malaysia and Indonesia:
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Singapore
Business Federation :
Crisis Planning & Preparation - Integrating Operations & Media Management |
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Marine,
Travel & other industries : Crisis Media Training |
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Institute
of Public Relations of Singapore : Terrorism and Crisis
Communications |
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SHA
2nd Asean Hotel Security Conference : Psychological Impact
of Terrorism on Hotel Crisis Communications |
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Nanyang
Technological University, Master of Communications class
: Crisis Communications as a part of Business Continuity Planning post SARS
and 9-11 |
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PR
Society of Indonesia : Crisis Communications as a part
of BCP, post 9-11 and Bali bombing |
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Business
Continuity Management Conference, Kuala Lumpur : Technology
- A Double Edged Sword in Crisis Communications |
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Field
trip to oil refinery crisis command centre |
Specialised Crisis Management Knowledge
Our advice on psychological aspects of crisis management
contributed to a swift recovery for a hospitality client in the tsunami
crisis.
We
develop crisis comms and management measures aligned to Singapore’s
inter-agency anti-terrorism infrastructure. Clarion identifies mitigation
measures and communication opportunities in pre, during, and post crisis
stages.
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