Clarion Consultants. 20 Cross Street. China Court #03-07 China Square Central. Singapore 048422

Tel: (65) 6532 7532 Fax (65) 6532 5565

 

 
 




"You cannot escape the responsibility of tomorrow by evading it today."

Abraham Lincoln
16th President of
the United States

Crisis Communications & Management Services

Clarion Consultants is arguably Singapore’s only turnkey provider of crisis-related
services. We adopt an integrated approach to coordinate the 3 aspects of Crisis
Communications Management, Operational Procedures and Business Continuity
Planning for speedy recovery and minimize impact on reputation and bottomline.


Suite of Services
a) Crisis Management Services
  - Managing complex stakeholder and media relations
- Strategic advisory for crisis operations management & judgement calls
   
b) Customised Crisis Media Training
  - TV, radio and print media skills to effectively handle hostile queries
- Addressing crisis comms issues and opportunities
   
c) Crisis Standard Operating Procedure (SOP)
  - Risk assessment, crisis management procedures and crisis manuals
- Audit and enhancement of existing SOP
   
d) Crisis Command Centre & Media Centre
  - Set-up and testing of crisis centres, media centres and interface procedures
   
e) Crisis Simulation
  - Realistic and exacting simulation exercises
- Customised scenarios to engage industry-specific issues
   
f) Crisis Leadership Training (first in Singapore)
  - Blends Western and Eastern approaches in crisis leadership
- Maximises team dynamics for better effectiveness in extended crises
   
g) Business Continuity Planning (BCP)
  - Business driver-focused BCP for speedy organisational recovery with minimal disruption
- Recover mission-critical processes that impact bottomline and reputation


 

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